Spam e-mail claiming I changed password--e-mail in additional details.

  • Profile Image
    A J Hanson 
    Asked on June 26, 2017 at 12:36 PM
    JotForm <noreply@jotform.com>
    Jun 23 (3 days ago)
       
    to rollo04
     
    Hi,

    Your password was reset using the email address reply@abouthyper.net on Thursday June 22, 2017 at 05:50am.


    Operating system: Windows
    Browser: Chrome
    IP address:  74.204.10.15
    Estimated location:  Brandenburgische Str 14, 55278 Hahnheim Germany



    If you did this, you can safely disregard this email.
    If you didn't do this, please contact us by replying to this email for more informations


    Don't recognize this activity?
    A malicious user might have your password. Please Contact us. we'll review your recent activity and help you take corrective action.





    Why are we sending this? We take security very seriously and we want to keep you in the loop on important actions in your account.
    We were unable to determine whether you have used this browser or device with your account before. This can happen when you sign in for the first time on a new computer, phone or browser, when you use your browser's incognito or private browsing mode or clear your cookies, or when somebody else is accessing your account.


    Thanks,
    Security Team
  • Profile Image
    BDAVID
    Answered on June 26, 2017 at 01:20 PM

    Please do not reply to that email. We have already suspended the user who was using JotForm to send spam.