Email submission sending wrong information

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    tfdesigns
    Asked on June 26, 2017 at 01:40 PM

    One of the forms I use is emailing me (some of) the correct entries, but is using the text and form fields from another one of my forms?? What's the easiest way to fix this?

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    John_Benson
    Answered on June 26, 2017 at 02:39 PM

    Hello, I checked your forms and I noticed that you're using the email address (tracey@indaliadesign.com) on all of the email recipients of the notification email. Perhaps, that's the reason why you're getting different submissions (text and form fields).

    If I misunderstood your issue, could you please provide us the Form Link or Form ID so we can test the notification email properly?

    Related Guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Thank you.