Set reply-to to a different email address

I have created a form entitled Property Maintenance Request.  When the form is submitted my maintenance team is notified of the email.  To keep our team in the loop we choose reply all when discussing the maintenance request in inter-office communication.  Currently the default reply all includes the email address of the person that submitted the form.  We do not want them copied in on the communication.  Is there a way to default the reply all not to include the person that submitted the form?

You can change the reply-to email in the notification/autoresponder settings:

https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings

For notification emails this needs to be set to a form field.

I have changed the reply to field to a form and it still includes the email
of the person submitting the form
[image: Inline image 2]
Charles "Ryan" Bentley
REALTOR - Broker
Stikeleather Realty and Auction, Inc. | 444 Williamson Rd. Suite A |
Mooresville
NC 28117
P: 704-664-7355 ext.302
F: 704-664-1510
W: www.SRAhomes.com
*[image: Inline image 3]*
*Help us celebrate a DECADE of bringing families home. Buy or Sell a home
using one of our experienced REALTORS and receive a FREE home inspection or
home warranty, both valued up to $400. Restrictions apply, ask associate
for details.*
AGENCY DISCLOSURE REQUIREMENT
North Carolina law requires licensees to provide prospective buyers and
sellers a copy of the Working with Real Estate Agents brochure. Click here
to review the brochure.
CONFIDENTIALITY NOTICE
This e-mail and any of its attachments may contain proprietary, privileged,
or confidential information belonging to Stikeleather Realty & Auction,
Inc. This e-mail message, including any attachments, is for the sole use
of the intended recipient(s). Any unauthorized review, use, disclosure and
distribution is prohibited. The sender takes no responsibility for any
unauthorized reliance on this e-mail message. If you are not the intended
recipient, please contact the sender by reply e-mail and destroy all copies
...

I checked your form and the reply-to field is set to the property title field.  Any new notification emails should have that as the reply-to email if you are replying directly with the reply button from the email.

No that doesn't work. It still includes the email address of the person
submitting the form.
Charles "Ryan" Bentley
REALTOR - Broker
Stikeleather Realty and Auction, Inc. | 444 Williamson Rd. Suite A |
Mooresville
NC 28117
P: 704-664-7355 ext.302
F: 704-664-1510
W: www.SRAhomes.com
*[image: Inline image 3]*
*Help us celebrate a DECADE of bringing families home. Buy or Sell a home
using one of our experienced REALTORS and receive a FREE home inspection or
home warranty, both valued up to $400. Restrictions apply, ask associate
for details.*
AGENCY DISCLOSURE REQUIREMENT
North Carolina law requires licensees to provide prospective buyers and
sellers a copy of the Working with Real Estate Agents brochure. Click here
to review the brochure.
CONFIDENTIALITY NOTICE
This e-mail and any of its attachments may contain proprietary, privileged,
or confidential information belonging to Stikeleather Realty & Auction,
Inc. This e-mail message, including any attachments, is for the sole use
of the intended recipient(s). Any unauthorized review, use, disclosure and
distribution is prohibited. The sender takes no responsibility for any
unauthorized reliance on this e-mail message. If you are not the intended
recipient, please contact the sender by reply e-mail and destroy all copies
...

Try setting up an email field and adding the email addresses you would like your "reply-to" to go to as the default value.  Since the field that your reply-to address is set to is empty in nearly all your submissions, it may be defaulting to the E-mail field in your form.

That worked.
...

Glad to hear it.  If there is anything else we can help with, just let us know.