What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens when I hit the 500 submission limit on the free plan?

    Asked by david Galit  on June 26, 2017 at 02:31 PM

    500 Total Submission Storage,does it mean is monthly or when up to 500 is submitted i will never receive forms ever again until i pay?

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    JotForm Support

    Answered by Jim_R on June 26, 2017 at 03:45 PM

    Hello David, when you reach the the 500 Total Submission Storage limit, your forms will continue to receive submissions but the old submissions will be deleted to give way for the new ones. This will be mentioned on the email that you will receive once you hit the cap.

    Complete guideUnderstanding-Your-Account-Usage-and-Limits 

    If you have more questions, don't hesitate to ask.