Receipts do not indicate an invoice number

  • ezcarcredit
    Asked on June 26, 2017 at 2:37 PM

    Hello,

    I am a web developer and manage a couple of JotForm accounts. When we get a receipt, it's difficult to determine which account it is for. I can't seem to find a Receipt Number on the website or an Invoice Number on the receipt. Is there a way to match them up, other than the payment date?

    Regards,

    Mark Shipley

  • John_Benson
    Replied on June 26, 2017 at 4:05 PM

    Hi Mark,

    You can view the invoices in the Account Billing page of your JotForm account. Please take note that you need to log in to your account to view it. Here's the direct link: https://www.jotform.com/myaccount/billing 

    You can also follow this complete guide: https://www.jotform.com/help/329-How-to-Check-Invoices

    Contact us again if you have questions.