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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Receipts do not indicate an invoice number

    Asked by ezcarcredit on June 26, 2017 at 02:37 PM

    Hello,

    I am a web developer and manage a couple of JotForm accounts. When we get a receipt, it's difficult to determine which account it is for. I can't seem to find a Receipt Number on the website or an Invoice Number on the receipt. Is there a way to match them up, other than the payment date?

    Regards,

    Mark Shipley

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    JotForm Support

    Answered by John_Benson on June 26, 2017 at 04:05 PM

    Hi Mark,

    You can view the invoices in the Account Billing page of your JotForm account. Please take note that you need to log in to your account to view it. Here's the direct link: https://www.jotform.com/myaccount/billing 

    You can also follow this complete guide: https://www.jotform.com/help/329-How-to-Check-Invoices

    Contact us again if you have questions.