What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I just received an email that my password was changed - is this legit?

    Asked by shoprala on June 26, 2017 at 02:49 PM

    The email said it was changed on Thursday 6/22 by someone in Germany? Please see attached screenshot and get back to us. It looks fishy.

     

    Thanks!

     

    Screenshot
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    Answered by Sven on June 26, 2017 at 04:35 PM

    Sorry for the inconvenience. A user who uses JotForm has been sending spam messages to some emails. This is a phishing attempt. we have already taken action by suspending the user's account. Please ignore the emails and let us know if you continue receiving emails like this. Also, please don't click any links from the email message. Thank you for your understanding.