What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how can i get rid of the VIA jotmails.com in my autoresponder email

    Asked by clickpixtest on August 03, 2012 at 01:06 PM

    i want the VIA to say from my company versus from jot mails? is this possible?

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    JotForm Support

    Answered by NeilVicente on August 03, 2012 at 05:46 PM

    I actually found no autoresponder set up in the only form under your account, only a notification email.


    Are you having problems with a form created under a different account?

    Would you mind giving us the name or URL of the form you're having issues with?

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    JotForm Support

    Answered by liyam on August 03, 2012 at 10:21 PM

    In addition to what Neil has stated above,  You can send the post data to your custom Thank you URL following this user guide.  And then create mailier script on your custom Thank you page so that all mails coming from your domain will be the actual domain that appears as sender.  This way, the 'via' relaying will no longer appear.

    If you need further clarification, please let us know.