how can i get rid of the VIA in my autoresponder email

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    Asked on August 03, 2012 at 01:06 PM

    i want the VIA to say from my company versus from jot mails? is this possible?

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    Answered on August 03, 2012 at 05:46 PM

    I actually found no autoresponder set up in the only form under your account, only a notification email.

    Are you having problems with a form created under a different account?

    Would you mind giving us the name or URL of the form you're having issues with?

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    Answered on August 03, 2012 at 10:21 PM

    In addition to what Neil has stated above,  You can send the post data to your custom Thank you URL following this user guide.  And then create mailier script on your custom Thank you page so that all mails coming from your domain will be the actual domain that appears as sender.  This way, the 'via' relaying will no longer appear.

    If you need further clarification, please let us know.