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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Remove "from" email address

    Asked by waterstone on June 26, 2017 at 04:44 PM



    When someone applies to a job through the jotform site - it looks as if it is coming from one of our colleagues' email addresses - kkirkland@waterstonehc.com.  I am not sure why this is as she she nothing to do with the process - also when I am out of office, these jot form responses go directly to her...

    I am not sure where to fix this but I would like her email removed completely and mine or AFinlay@waterstonehc.com added.





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    JotForm Support

    Answered by aubreybourke on June 26, 2017 at 04:50 PM

    You can use your own SMTP account to send email notifications, and autoresponders:

    How to Setup SMTP for a Form