My saved conditions cannot be seen (after working correctly), so that I can delete or edit them.

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    BCM
    Asked on August 03, 2012 at 02:20 PM

    I deleted cookies and cache (although not all).  Now my question to you cannot be seen.  How do I let you see my form without giving you my password so that others can see it?

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    pinoytech
    Answered on August 03, 2012 at 02:31 PM

    Hi BCM,

    Just simply provide us the URL of your Form or Form ID which have a problem and we will check/access your form and account in our end.

    Thank you!

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    BCM
    Answered on August 03, 2012 at 02:39 PM

    Here it is:  <script type="text/javascript" src="//form.jotform.com/jsform/12524048350"></script>

     

    Thank you!  One more question:  how can I reset my number of submissions, since most of the 48 out of 100 have been practice ones to get this straightened out?  Do I get 100 per year or per month?

    Thank you!

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    BCM
    Answered on August 03, 2012 at 02:41 PM

    Here is the other page that I cannot see the saved conditions in:  <script type="text/javascript" src="//form.jotform.com/jsform/12512914280"></script>

     

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    pinoytech
    Answered on August 03, 2012 at 03:00 PM

    Hi BCM,

    I have checked your form's condition and I was able to reproduce the same problem. I will now forward this to our next level support and send a ticket to our developer regarding on this. Via this thread, our developer will update you after they fixed the said issue.

    Thank you!

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    BCM
    Answered on August 03, 2012 at 03:03 PM

    Thank you!

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    BCM
    Answered on August 03, 2012 at 04:26 PM

    I just created a new form, and it did the same thing again to me!!!  Arggghhh!!!

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    NeilVicente
    Answered on August 03, 2012 at 06:12 PM

    @BCM

    Your issue was already forwarded to our development team. We will contact you as soon as this gets rectified.

    We ask for your patience on this matter. Thank you!

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    abajan
    Answered on August 03, 2012 at 07:00 PM

    @BCM

    RE: Resetting your submissions, it would have been better if those submissions were left in place for us to verify that they were indeed tests. However, I have credited 47 submissions to the account.

    Also, please see the following threads:

    Please define what "Monthly Submissions" are considered to be

    Is the limit of the submission (100 submissions for free account) accumulative regardless of the the deletion of old submissions?

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    BCM
    Answered on August 03, 2012 at 07:35 PM

    Thank you!  I did not understand that, and thought that by deleting them it would reset.  I will know for future reference :).  Thank you!

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    abajan
    Answered on August 03, 2012 at 09:31 PM

    You're quite welcome. Do enjoy your weekend :)