Someone in Germany is hacking into my JotForm account and changing my password

  • Profile Image
    GrohMusicAcademy
    Asked on June 26, 2017 at 06:37 PM

    Why do I keep getting hacked??!!

    Someone in Germany is hacking into my Jotform account and changing my password!!!!!!!!!!!!!!!!!!!!!!!!!!

     

    Please fix your security!

  • Profile Image
    AIDAN
    Answered on June 26, 2017 at 08:43 PM

    First of all please accept my apologies for any inconvenience.

    Please note that there was a user spamming with these emails that try to look like they're coming from us whereas they're not. Your account is not being hacked and your password should be working as no one changed it.

    The user have been suspended and no more emails should be sent. You may safely disregard that email.