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    Appending URL parameters for language translation is not working

    Asked by webdev99 on June 26, 2017 at 07:40 PM
    I originally reached out to support about this same problem using a different account. Can you add this account to that list? Also are there any updates about when this might be completed?
    translation language url parameter
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    JotForm Support

    Answered by Jim_R on June 26, 2017 at 07:55 PM

    The previous thread you replied to doesn't have any updates yet but I saw it assigned to one of our Developers.

    Now, I've escalated this thread so our Developers will see the number of users affected by this. And although I won't be able to give you any timeframe, rest assured, we'll keep you apprised on this same thread when there's an update.

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    JotForm Support

    Answered by NeilVicente on July 11, 2017 at 03:13 PM

    Hi there,

    This bug is now fixed.

    Please let us know if you're still having issues.

    Regards,

     

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    Answered by webdev99 on July 17, 2017 at 03:50 PM

    Hi, we are very happy that you guys fixed this! The only thing is that it takes a second to switch from the default language (English) to another specified language. The user sees the English form for a split second.... and then the form in their native language.

    Can this be made more seamless?

     

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    JotForm Support

    Answered by Jim_R on July 17, 2017 at 04:17 PM

    I see what you mean. I'm not sure if this is something that can be changed because from how I see it, the form has to load the entire form first before it can translate it. Thus, explaining why you're seeing the default language first for a second before it gets translated.

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    Answered by webdev99 on August 18, 2017 at 02:59 PM

    Hi can you please tell me how the language parameter gets passed to the form? What is the name of the parameter... and what value should we provide?

     

    We tried ?language=fr among other things... and it doesn't appear to be working.

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    JotForm Support

    Answered by Jim_R on August 18, 2017 at 03:33 PM

    The URL parameter needs to be used on the Form URL itself and not through the embed source URL.

    Form URL: https://form.jotform.us/71355782499168?language=fr

    Embed URL: https://form.jotform.us/jsform/71355782499168?language=fr