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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Appending URL parameters for language translation is not working

    Asked by webdev99 on June 26, 2017 at 07:40 PM
    I originally reached out to support about this same problem using a different account. Can you add this account to that list? Also are there any updates about when this might be completed?
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    JotForm Support

    Answered by Jim_R on June 26, 2017 at 07:55 PM

    The previous thread you replied to doesn't have any updates yet but I saw it assigned to one of our Developers.

    Now, I've escalated this thread so our Developers will see the number of users affected by this. And although I won't be able to give you any timeframe, rest assured, we'll keep you apprised on this same thread when there's an update.

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    JotForm Support

    Answered by NeilVicente on July 11, 2017 at 03:13 PM

    Hi there,

    This bug is now fixed.

    Please let us know if you're still having issues.



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    Answered by webdev99 on July 17, 2017 at 03:50 PM

    Hi, we are very happy that you guys fixed this! The only thing is that it takes a second to switch from the default language (English) to another specified language. The user sees the English form for a split second.... and then the form in their native language.

    Can this be made more seamless?


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    JotForm Support

    Answered by Jim_R on July 17, 2017 at 04:17 PM

    I see what you mean. I'm not sure if this is something that can be changed because from how I see it, the form has to load the entire form first before it can translate it. Thus, explaining why you're seeing the default language first for a second before it gets translated.

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    Answered by webdev99 on August 18, 2017 at 02:59 PM

    Hi can you please tell me how the language parameter gets passed to the form? What is the name of the parameter... and what value should we provide?


    We tried ?language=fr among other things... and it doesn't appear to be working.

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    JotForm Support

    Answered by Jim_R on August 18, 2017 at 03:33 PM

    The URL parameter needs to be used on the Form URL itself and not through the embed source URL.

    Form URL: https://form.jotform.us/71355782499168?language=fr

    Embed URL: https://form.jotform.us/jsform/71355782499168?language=fr