Receiving spam emails

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    Jen Morris  
    Asked on June 26, 2017 at 07:52 PM

    I do not have an account but have been receiving emails which advise that my password has been reset and last known location is Germany.   I have received two of these emails within the past 3 weeks. This is an obvious infringement of my personal data and I want this investigated as to how this company managed to obtain my details.   

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    Jeanette
    Answered on June 26, 2017 at 10:49 PM

    Please disregard the emails, we certainly do not have your email address in our database and the spam email are just impersonating us, but they are not from us.

    I would appreciate if you paste on this thread the headers, we already have reported those spamming emails to spamcop, as they are not coming from us at all, but like you discovered, they are being sent from Germany .

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    Mary Wheeler 
    Answered on June 28, 2017 at 04:48 PM

    I have received the same spam email, likewise do not have an account with you.

    Mary

     

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    AIDAN
    Answered on June 28, 2017 at 06:39 PM

    @Mary I will be addressing your case in this new thread: https://www.jotform.com/answers/1186642