What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Stripe Integration

    Asked by YAP_TREASURER on June 26, 2017 at 08:28 PM

    Error message "Expired API Key provided:.....Platform access may have been revoked."

     

    Can you please advise how to over come this error? The form was working and have received 1 submission.

    Page URL:
    https://form.jotform.co/71568557798883

  • Profile Image
    JotForm Support

    Answered by Chriistian on June 26, 2017 at 11:48 PM

    It means your Stripe API key has been expired. To fix this, you need to remove first your Stripe Payment Field and add it back on your form. Then, connect your Stripe account again. You can test your Stripe integration in Test Mode to see if it is working.

    Related Guide: How to Integrate Stripe with your Form.

    Let us know if you need further assistance.
    Regards.