Can you tell me something about SSL, sending emails, and form limits with JotForm?

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    Asked on June 26, 2017 at 09:25 PM

    I have created a parish registration form through jotform and I am curious what the next step is. 


    Should I publish the form I have created and if the answer is yes, when I click publish, will it prompt me with directions on how to place the form on our parish website?  Is it difficult to do this?

    Can I send an email to certain parish families with a link that goes directly to the registration form I created, or can the registration form itself show up in an email that I send out through my gmail account?  Or, would I just give families a link via email?

    I have a free jotform account right now but will have about 80 families submitting information from this registration form.  Will I need to go to a paid subscription?

    If parents ask if their information is secure, should I just tell them it is SSL protected?  Can anyone else get ahold of their information?

    Will I be able to print every registration form from my computer so I can have a hard copy in my office?


    Thank you for your help with all these questions!!!!!!!!!  Lisa

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    Answered on June 27, 2017 at 12:59 AM

    When clicking Publish, it provides you a URL (example: This URL is something that you can share via email and when visited, will go directly to your form which users can fill up.  The form will not appear on the email itself simply because email policies forbid to allow form submissions inside emails. So your only means if you wish to send by email is just share the link.

    You also do not need to upgrade your account. You may keep being under the Starter (free) subscription so long as you are within the limits for free usage. This consist basically of the following:

    - 100 submissions a month
    - 500 latest viewable total storage submissions (this does not renew but only removes the old submissions)
    - 100MB file attachment limits (exceeding this limit will temporarily disable your account)
    - 5 forms
    - 1000 form views (this is the page views of your forms)

    You can check more on the pricing page:

    Regarding security: Yes, you can tell them that their submissions are secure. JotForm uses the latest TLS 1.2 technology (formerly known as SSL) for secure submissions. Their submissions can only be accessed by the form owners (you), and if necessary for look-up or whenever requires some fixing, the staff of JotForm. But ownership and responsibility for keeping information secure is beholden to the form owner. 

    So if you are using a computer, we recommend that you log out before closing your browser. Likewise for emails. If you are using reports, make sure that you set a password in it to prevent public access to the report page.

    Yes, you may also print your submissions if you wish to get a hard copy. You can also get a PDF version of your submissions in order for you to have a printable document available. You can check this guide to know how to get the PDF of your form submissions:

    You can also check this guide on how to create a download link of the PDF to your email notification:

    If I missed anything or if you have additional questions, feel free to ask.

    Thanks and warm regards :)

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    Answered on June 27, 2017 at 01:43 AM
    Thank you so much for the information.