i got a email form you telling me my email and password was changed

  • krisjan
    Asked on June 26, 2017 at 11:24 PM

    i got a email form you telling me my email and password was changed, I did not do this, I have not been on my account for 12 month

  • WilliamR
    Replied on June 27, 2017 at 1:07 AM

    I'm afraid the email was coming from a spammer who is using us, Jotform, to send out spam messages to random gmail, yahoo and aol addresses. We have suspended the user to prevent him from sending out more spams. We are sorry for all the troubles, and you can safely ignore the email you received. Rest assured that, no data were compromised during this incident. Should you have any other concerns, feel free to contact us anytime.