I've deleted a submission by accident

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    ricesnaps
    Asked on June 27, 2017 at 03:06 AM

    I managed to delete a submission while using the android app. Do you know how I get it back please? No idea what it was I deleted but only just done it

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    Chriistian
    Answered on June 27, 2017 at 03:22 AM

    I'm afraid that it is not possible to restore the deleted submissions. Once submissions are deleted on the user's end, it is also deleted from our servers with no chance of recovery.

    However, if you have set up an Email Notification on your form, you must have received the Email alerts with their submissions. Another way to recover the deleted submission on your end to your Submission Page is if you have a backup data of the submissions, you can use this App to import the data into JotForm: Import App: Easily import your Excel or CSV data into JotForm.

    Regards.