What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I've deleted a submission by accident

    Asked by ricesnaps on June 27, 2017 at 03:06 AM

    I managed to delete a submission while using the android app. Do you know how I get it back please? No idea what it was I deleted but only just done it

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    JotForm Support

    Answered by Chriistian on June 27, 2017 at 03:22 AM

    I'm afraid that it is not possible to restore the deleted submissions. Once submissions are deleted on the user's end, it is also deleted from our servers with no chance of recovery.

    However, if you have set up an Email Notification on your form, you must have received the Email alerts with their submissions. Another way to recover the deleted submission on your end to your Submission Page is if you have a backup data of the submissions, you can use this App to import the data into JotForm: Import App: Easily import your Excel or CSV data into JotForm.

    Regards.