What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account is suspended

    Asked by Larry  on June 27, 2017 at 07:57 AM

    Olá, eu já recebi a resposta de o porquê minha conta está suspensa, mas para que eu faça as alterações nos meus formulários, eu precisaria acessar a conta, mas não estou conseguindo. Aparece a seguinte mensagem: CONTA SUSPENED. Como vou entrar em minha conta para arrumar os meus formulários... Obrigado.

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    JotForm Support

    Answered by Sven on June 27, 2017 at 08:45 AM

    I have manually deleted the guilty fields in your form and re-activated your account. You should be able to login without issues now. Please do not use any fields that would be against our terms of use.