reCAPTCHA will not load?

  • Nathaniel Stephens
    Asked on June 27, 2017 at 8:25 AM

    Hello,

    I am having trouble with my Jotform loading the reCAPTCHA on both web and mobile devices, I am still in the development stages of the site, but was hoping to have things figured out before pushing live.. I am using the [embed][/embed] to currently place it in my Wordpress page. Any information you can provide would be greatly appreciated!

    Regards,

    nds

    Jotform Thread 1184720 Screenshot
    Page URL: http://wordpress-1749-74130-202591.cloudwaysapps.com/group-bookings/
  • WilliamR
    Replied on June 27, 2017 at 9:15 AM

    Hi,

    It appears there is an issue embedding your form, as I tried to accessed  your form directly using the default Jotform URL, the reCaptcha works fine.

    reCAPTCHA will not load? Image 1 Screenshot 20

    What method did you use to embed the form on your Wordpress site? Can you try the iFrame method please? Here's how to do it using iFrame.
    https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Let me know with your progress on this one.