What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PDF Form: multiple choice field options are missing.

    Asked by aoibheannbiafi on June 27, 2017 at 08:43 AM

    The multiple field questions are not appearing on my PDF version.

    Page URL:
    https://form.jotformeu.com/61374011053341

    Screenshot
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    JotForm Support

    Answered by BDAVID on June 27, 2017 at 10:11 AM

    I have forwarded this to our back-end team. You will be notified via this thread when this gets fixed.

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    JotForm Support

    Answered by Rose on August 16, 2017 at 04:48 AM

    First of all, we are so sorry for this delay and inconvenience caused to you.

    We investigated the issue further and found a solution to fix this problem.  I would like to inform you that you can download your form as PDF without any problem after that. I checked it on our side and there is no missing option on both multiple selection fields as you can see here. 

    Thank you in advance for your understanding and please feel free to contact us if you have more questions. We would be pleased to assist you for any issue you may have.