Account Autosuspend

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    CARLOS
    Asked on June 27, 2017 at 09:28 AM
    Today I couldn't access to my account which is ''Turkishvirtualapplication'', When I try to login I get this message ''Login Failed, Auto suspend''.
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    WilliamR
    Answered on June 27, 2017 at 09:42 AM

    Sorry for the inconvenience. Our anti phishing filter automatically suspended your account because of "MÚSICOS DO TOCANTINS FORMULÁRIO" form. This form contains or asking delicate information which violates our terms of use. I would recommend deleting those fields inorder to reactivate the account.

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    CARLOS 
    Answered on June 28, 2017 at 07:43 AM
    I can not change form MUSICOS DO TOCANTINS FORMULARIO since I do not have access to my account
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    CARLOS 
    Answered on June 28, 2017 at 07:44 AM

    When I try to login I get this message ''Login Failed, Auto suspend''.

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    Sven
    Answered on June 28, 2017 at 09:08 AM

    Apologies for the confusion. I have checked your form and I can confirm that it's clean and compliant with our terms of use. I have now re-activated your account, you should be able to use your account/forms without issues. 

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    controlex
    Answered on June 28, 2017 at 09:44 AM
    Thank you!