Fields missing in autoresponder

  • saevers
    Asked on June 27, 2017 at 10:14 AM

    Why does the email that is sent to the person placing the order not show what t-shirts they ordered? 

    Jotform Thread 1184804 Screenshot
  • Sven
    Replied on June 27, 2017 at 11:39 AM

    I have just submitted a test on your form (please ignore my submission), and the email I received showed the size, please see:

    Fields missing in autoresponder Image 1 Screenshot 20

     

    Can you please check again now and let us know if there are any special steps to reproduce the issue as I couldn't reproduce in my testing.