What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I RECEIVED AN EMAIL STATING THAT SOMEONE CHANGED MY PASSWORD

    Asked by infinitipowerhouse on June 27, 2017 at 11:25 AM

    I'M CONTACTING TO INFORM THAT SOMEONE SENT AN EMAIL TO MY BUSINESS EMAIL AND STATED THAT SOMEONE CHANGED MY PASSWORD FROM GERMANY AND I DIDN'T DO IT.. IT WAS SENT TO INFINITIPOWERHOUSE@GMAIL.COM.. I WASN'T COMFORTABLE SENDING FROM THE EMAIL THAT WAS SENT SO I'M SENDING IT THIS WAY.. WHAT I NEED TO DO NEXT?

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    JotForm Support Manager

    Answered by Jeanette on June 27, 2017 at 11:45 AM

    Please dismiss that message, this is a phishing attack perpetrated by someone or a group of scammers in Germany who are sending emails from other servers impersonating our email address. Do not reply to them or click in any link it might contain.

    We would appreciate if you can send us the headers of the message so we can report it to SpamCop.