What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    our account has been suspended because we are out of usage plan

    Asked by ajaxridingacademy on June 27, 2017 at 11:55 AM

    my question is if we are going to upgrade to next level on monthly payment plan until end of August. Can we still go back to previous plan starting from September and get upgraded next june when summer registration starts. please advise.

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    JotForm Support

    Answered by aubreybourke on June 27, 2017 at 12:02 PM

    Yes you can upgrade and downgrade as you like. Just log in and go to the pricing page:

    https://jotform.com/pricing