What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way to show the public my form is Secure

    Asked by tsra on June 27, 2017 at 12:08 PM

    We keep getting questions like these:

     

    Hi Andrea,  I want to join your class on the 29th, but the site does not show its secure.  How else can I pay for this class?

    Theresa

     

     

    https://form.jotform.us/tsra/RRB3Pay


    The only answer I have is if it starts with https: then the site is secure.  Is there some way to make a lock button show up or something more obvious so our customers feel safe using the form?

     

    Thank you,
        Jessica Graham

     

  • Profile Image
    JotForm Support

    Answered by John_Benson on June 27, 2017 at 02:02 PM

    JotForm takes the security of your data very seriously. All JotForm standalone form links and embed codes are secure (SSL) by default, and we give all users the option to encrypt their data. I recommend you to insert the Security Seal image. To do that, please follow the screen animation below:

    1. Log in to your account and open the form.
    2. Click the Add Form Elements and add an Image field.
    3. Click the Choose a File.
    4. Under the Archive tab, select the Comodo Secure image.

    You can also show the image of the address bar that has a "secure" beside the URL. Here's a screenshot: