What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When I load "My Forms" it takes up to two minutes to load that page, to get to where I can make a selection.

    Asked by howardballinger on June 27, 2017 at 12:53 PM
    Another issue -- when I load "My Forms" (I have 8 of them) it takes up to two minutes to load that page, to get to where I can make a selection. Hope that can be fixed in the code.
  • Profile Image
    JotForm Support

    Answered by BDAVID on June 27, 2017 at 01:24 PM

    Are you referring to the form embedded on this page? http://sufipaths.net/test 

    I just clicked on the link, and the form loaded intermediately.  

    Is there a specific browser you are using? Please let us know, so we can try to reproduce the issue.

  • Profile Image
    JotForm Support

    Answered by BDAVID on June 27, 2017 at 01:28 PM

    Also, if you are referring to the "My Form" page of your JotForm account, it is loading just fine:

    Probably is taking a long time to load due to your connection or browsers cache issues. Try using a different connection, or try clearing your browsers cache.