What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Using the embeded form on our website.

    Asked by saevers on June 27, 2017 at 01:23 PM

    I can get the form to work as a test on the JotForm website, but not on the website listed below.  It is frustration not to get any notification when you need help.  It looks like some one did a test on the order, but the problem is the embedding on the website and the fact that the order does not go through.


    I have been doing this for several years and have never had an issue with the form not working on the website.

    Page URL:

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    JotForm Support

    Answered by BDAVID on June 27, 2017 at 02:35 PM

    Please remove your form from your website, then get your form's Iframe code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your site, example:

    Let us know if that fixes the issue.