Using the embeded form on our website.

  • saevers
    Asked on June 27, 2017 at 1:23 PM

    I can get the form to work as a test on the JotForm website, but not on the website listed below.  It is frustration not to get any notification when you need help.  It looks like some one did a test on the order, but the problem is the embedding on the website and the fact that the order does not go through.

     

    I have been doing this for several years and have never had an issue with the form not working on the website.

    Jotform Thread 1185096 Screenshot
  • David JotForm Support Manager
    Replied on June 27, 2017 at 2:35 PM

    Please remove your form from your website, then get your form's Iframe code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your site, example:

    Using the embeded form on our website Screenshot 20

    Let us know if that fixes the issue.