I can't publish my registration form

  • CWS17
    Asked on June 27, 2017 at 2:08 PM

    Could you please help me? I published the form but it's still not working :-(

     

    Jotform Thread 1185156 Screenshot
    Page URL: https://form.jotform.us/71725975866171
  • aubreybourke
    Replied on June 27, 2017 at 2:22 PM

    Its working here:

    I cant publish my registration form Image 1 Screenshot 20

     

    Try emptying your browser cache, cookies, etc. And then try reload the page again.

  • CWS17
    Replied on June 27, 2017 at 2:26 PM

    It still not working, tried in Chrome and Explorer :-(

  • Elton Support Team Lead
    Replied on June 27, 2017 at 3:55 PM

    Our apologies.

    I also checked your form here and I can see the form just fine.

    I cant publish my registration form Image 1 Screenshot 20

    If you are still unable to access the form, is it possible that your security software or network filter is restricting you from accessing the form? Would you mind checking those?

    Also, do you have any other Internet Service Provider where you can check your form? Sometimes, this could be an ISP related issue. We would appreciate if you could check this as well.

    We'll await your reply.

  • CWS17
    Replied on June 27, 2017 at 4:51 PM

    Again, it is still not working on both Chrome and Explorer. I have reached out several times now and really need to send out the form. Also other colleagues tested it and it's NOT working...

  • Mike
    Replied on June 27, 2017 at 7:00 PM

    The issue might be related to network restrictions in your office. You may consider checking this with your system administrator if possible.

    Also, I would like to suggest trying the following:

    1) Clone your form.

    I cant publish my registration form Image 1 Screenshot 20

    2) Access the cloned form. The cloned version will have a different URL, so there is a chance that this may help.

    Thank you.