What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Sender email not working

    Asked by corelife2017 on June 27, 2017 at 04:50 PM

    My sender email (forms@corelifemd.com) is not working.  Can you make sure it was set up properly?

    Page URL:

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    JotForm Support

    Answered by aubreybourke on June 27, 2017 at 05:09 PM

    Usually this occurs when your email provider rejects the incoming mail from jotform (noreply@jotform.com)


    To prevent this:

    How to Prevent Email Bouncing Related Issues


    To permanently fix this (by using another SMTP provider like gmail/hotmail/etc):

    How to Setup SMTP for a Form