How do I get the "colored category buttons" on forms shared by my account owner to appear on my page?

  • bettyprall
    Asked on June 27, 2017 at 5:27 PM

    The account owner has created and categorized a number of forms that have been shared w/me, but the "colored category buttons" do not appear on most of the forms on my page, although they are on hers. Only a few appear on my page.

  • Kevin Support Team Lead
    Replied on June 27, 2017 at 7:34 PM

    I think you are referring to the shared forms with you, I can see the main account has some folders, on your account should appear a folder with the main account username and if you click on it you should find the sub-folders: 

    How do I get the colored category buttons on forms shared by my account owner to appear on my page? Image 1 Screenshot 20

    However, if this is related to a form/forms, please share the link with us so we can check on our end. 

    Looking forward to your response. 

  • bettyprall
    Replied on June 28, 2017 at 11:43 AM
    This is how my page appears, although the owner has created a number of different categories of forms shared w/me, but the categories do not appear on my page.
    --
    Betty Prall
    Enrollment Coordinator
    Language Programs
    Glasscock School of Continuing Studies
    Rice University
    PO Box 1892
    Houston, Texas 77251-1892
    713-348-6298
    ...
  • bettyprall
    Replied on June 28, 2017 at 11:59 AM

    How do I get the colored category buttons on forms shared by my account owner to appear on my page? Image 1 Screenshot 20

     

  • aubreybourke
    Replied on June 28, 2017 at 12:35 PM

    You need to click on the blue "phowtx" folder to expand it.

  • bettyprall
    Replied on June 28, 2017 at 1:43 PM
    I know that, but not all the colored category buttons appear. The owner has created many other categories which do not appear on my page.
    --
    Betty Prall
    Enrollment Coordinator
    Language Programs
    Glasscock School of Continuing Studies
    Rice University
    PO Box 1892
    Houston, Texas 77251-1892
    713-348-6298
    ...
  • aubreybourke
    Replied on June 28, 2017 at 1:57 PM

    Well I would say she hasnt shared all her forms with you. She would have to decide which forms to share with you. So maybe you should talk to her and get her to share the forms your require.