I'm getting messages of someone changing my password

  • rondalarue
    Asked on June 27, 2017 at 7:15 PM

    I received 4 emails saying my password was reset from someone in Germany and with many CC email addresses.

    Please cancel my account fully.

     

    ronda larue

  • Chriistian Jotform Support
    Replied on June 27, 2017 at 9:14 PM

    @rondalarue,

    We had an issue last week about a spammer sending these emails to Gmail addresses that look like it was from JotForm. Kindly disregard the email you have received. We would appreciate if you could provide us the headers in this thread. Here's a Google guide on know how to check the headers in the different platforms: https://support.google.com/mail/answer/22454

    Sorry for the inconvenience. Please confirm if you would like for us to delete your account.

    We'll wait for your response.
    Regards.