Form not working

  • Karina May
    Asked on June 27, 2017 at 9:48 PM

    Hi Everyone!

    Please help me! I don't know why my account has been suspended, can you please help ?

    Thank you!

  • John_Benson
    Replied on June 28, 2017 at 12:48 AM

    Your account got automatically suspended by our anti-phishing filter tool. I checked the form "Website Design Request Form" and it is asking for user login information. As per our terms of use, collecting sensitive information is not allowed here in JotForm.

    Form not working Image 1 Screenshot 20

    I have removed the guilty fields so I can re-activate your account immediately. You can now manage and use your forms properly.

    I hope that helps. 

  • Wedo
    Replied on June 28, 2017 at 1:43 AM
    Thank you John. Much appreciated - we were never alerted.
    ...