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Karina MayAsked on June 27, 2017 at 9:48 PM
Hi Everyone!
Please help me! I don't know why my account has been suspended, can you please help ?
Thank you! -
John_BensonReplied on June 28, 2017 at 12:48 AM
Your account got automatically suspended by our anti-phishing filter tool. I checked the form "Website Design Request Form" and it is asking for user login information. As per our terms of use, collecting sensitive information is not allowed here in JotForm.
I have removed the guilty fields so I can re-activate your account immediately. You can now manage and use your forms properly.
I hope that helps.
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WedoReplied on June 28, 2017 at 1:43 AMThank you John. Much appreciated - we were never alerted.
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