What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by muratkaan on June 28, 2017 at 09:43 AM


    my form does not work when I select my smtp server.


    smtp server email address: info@pruvaneta.com

    can you help me please

    have a nice day. good bye.
    murat kaan

    Page URL:

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    JotForm Support

    Answered by aubreybourke on June 28, 2017 at 09:51 AM

    You will need your SMTP server settings (smtp server, port, email address, username, password, and security protocol). You can get this information from your email provider.

    Then simply follow this guide:

    How to Setup SMTP for a Form

    Also note that the "Test Email" button only works for the noreply@jotform sender. So preview your form and submit it to test your setup. If its all correct there will be an email in your inbox.