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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Avoid responders to answer twice

    Asked by BetsyCohen on June 28, 2017 at 09:56 AM

    I'd like to avoid users to answer twice or send more than one time the same form. I identify users by their ID number that they have to complete in the form. Is it possible?

    thanks in advance, 


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    Answered by WilliamR on June 28, 2017 at 11:12 AM

    Hi Betsy,

    If I understood your concern correctly, you only want one submission per user? No multiple submissions? Is that right? If it is, then you will need to edit your unique submission. Here's how to set it up.



    Step 2Look for Unique Submission and select an option from the drop-down. In your case, you can choose either Check Cookies or Check cookies and IP. If you choose Check cookies and IP, even if customer clears the cache on his browser, he/she still can't send another submission.


    Step 3After selecting an option, notice at the top of the builder page (below the Form Title) that all changes have been saved.

    If that's not what you want, then please let me know so that I can advise you accordingly.