Why my Stripe API code expired?

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    PLS
    Asked on June 28, 2017 at 10:45 AM

    I have a yardbook & I'm setup with stripe for credit card payments but my customers is trying to make a payment and there's the pop up saying my Api code is expired and not performing what is that and what does that mean?

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    Nik_C
    Answered on June 28, 2017 at 11:12 AM

    If the issue persists, please try checking your API key in your Stripe account https://stripe.com/docs/dashboard#api-keys.

    And then please try inputting the API key from your Stripe to your form, and to do that please follow this:

    1) Go to Settings https://www.jotform.com/myaccount/settings and select Version 3:

    2) Then open your form in editor and add &old to the URL:

    3) Click your payment wizard button:

    4) You will be able to access the API connect option

    5) In the new window, you can enter your API keys,

    6) Save that and go to settings again: https://www.jotform.com/myaccount/settings and change the builder back to Version 4:

    Test and see if the issue persists.

    Please let us know how it worked.

    Thank you!

  • Profile Image
    PLS
    Answered on June 28, 2017 at 11:44 AM
    But I have a yardbook 
    Sent from my MetroPCS 4G LTE Android Device
    ...
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    Nik_C
    Answered on June 28, 2017 at 12:23 PM

    I'm sorry for the confusion, then you're in the wrong Support Forum, please go to Yardbook support page: http://support.yardbook.com/

    Thank you!