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luklachAsked on June 28, 2017 at 11:58 AM
I emailed you today about an issue with upgrading me account. I have paid for bronze but my account is still starter.
Today I need to work on one form orderd by my customer and it should be ready ubtil tommorow moring GMT.
When can I count on any help regarding mistake in my plan upgrade?
cheers
Lukasz
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Ashwin JotForm SupportReplied on June 28, 2017 at 2:15 PM
Hello Lukasz,
I'm sorry for the trouble caused to you.
I have taken care of your account issues and upgraded your account to bronze monthly subscription plan. Please sign out from your account and then sign in again for the changes to reflect.
Thank you!