I paid for bronze subscription plan but my account is not upgraded yet.

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    luklach
    Asked on June 28, 2017 at 11:58 AM

    I emailed you today about an issue with upgrading me account. I have paid for bronze but my account is still starter.

    Today I need to work on one form orderd by my customer and it should be ready ubtil  tommorow moring GMT. 

    When can I count on any help regarding mistake in my plan upgrade?

     

    cheers

    Lukasz

  • Profile Image
    ashwin_d
    Answered on June 28, 2017 at 02:15 PM

    Hello Lukasz,

    I'm sorry for the trouble caused to you. 

    I have taken care of your account issues and upgraded your account to bronze monthly subscription plan. Please sign out from your account and then sign in again for the changes to reflect.

    Thank you!