- primrose1Asked on June 28, 2017 at 02:44 PM
We had this problem before and was told that it was due to email being flagged as spam. It was supposed to be corrected but we are still having issues. Please fix this as we need to get these and in a timely manner. It is affecting our business. Thank you!
- JotForm SupportJohn_BensonAnswered on June 28, 2017 at 04:45 PM
The email address (firstname.lastname@example.org) landed in our bounce list recently. That's the reason why you're not getting the notificaiton email.
I have now removed it from the bounce list. Please use the "email@example.com" as a Sender Email. For more information, please check this guide: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
You can also check this article/guide to know more on hWhy-I-am-not-Receiving-Email-Notifications
Hope that helps. Please contact us again if you have any questions.