Emails not sending

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    Asked on June 28, 2017 at 03:34 PM

    I have a form called Dispatcher Call Log Template Test. 


    Within that form, I have an email called Call Receipt. I have two rules set up to send email if criteria is met. However, no emails are being sent, despite the conditions being met.

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    Answered on June 28, 2017 at 05:38 PM

    I checked your account email history and I see several emails sent recently for the form your referenced.  You can check the same:

    Do you have a specific submission as an example we can check or is there a specific address not receiving the notifications?  Let us know what you can and we will look into this further.

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    Answered on June 28, 2017 at 11:13 PM

    Hello west.ormutual,

    I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread:

    Thank you!