What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Received two forms

    Asked by ipbr21054 on June 28, 2017 at 05:18 PM

    Hi,

    please go here and complete the form. 

    http://form.jotformeu.com/form/70692476207360

    Once sent I have now started to receive two forms in my email. 

    I noticed this yesterday. 

    Please complete & submit the form then check my account. 

    Example photo attached if a test I've just done. 

     

    Screenshot
  • Profile Image
    JotForm Support

    Answered by aubreybourke on June 28, 2017 at 05:33 PM

    The reason for this is because you have two email notifications setup in your email settings. They are both addressed to you.

    You should delete one of them. And then you will receive only one notification when your form is submitted.

  • Profile Image

    Answered by ipbr21054 on June 29, 2017 at 04:40 AM

    Thanks very much.

     

    Now sorted

  • Profile Image

    Answered by WilliamR on June 29, 2017 at 05:11 AM

    Glad to know that it's all sorted now. Should you have any other concerns, feel free to contact us anytime. Thanks