What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What will happen when I reach the 100 submission limit per month?

    Asked by agvalue on June 28, 2017 at 05:42 PM

    I noticed on free plan that is included 100 form submission. What this means ? For example I have a form and I'll be able to receive 100 submission per month ? If I delete all submissions when it reaches 100 the users will be able to send more ?

  • Profile Image
    JotForm Support

    Answered by Jim_R on June 28, 2017 at 07:16 PM

    A submission means someone filled out your form and submitted it. The 100 Monthly Submission Limit won't reduce its count if you delete submissions. It will just continue to rise until:

    - Either you hit the cap

    - Or it gets replenished

    Once you hit the limit, your forms will be disabled. All monthly limits reset back to 0 on the 1st day of each month.

    You can find the complete breakdown on our Pricing Page https://www.jotform.com/pricing

    To sum it up, on the Free Plan, you can:

    1. Create 5 forms (account-wide / lifetime)

    2. 100 Submissions (per month)

    3. 10 Submissions with Payments (per month)

    4. 100 MB Available Space (account-wide / lifetime)

    5. 1,000 Form Views (per month)

    6. 500 Total Submission Storage (account-wide / lifetime)

    Related guide: Understanding-Your-Account-Usage-and-Limits 

    Read the guide above, it's really detailed and contains lots of info about limits. In case you have other questions, just ask 😉