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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Why am I getting an error - Incomplete Value

    Asked by humankarigar on June 28, 2017 at 06:12 PM


    The form used to work fine. Now, no one can enter any info. All they get is the Incomplete Value Error on submission and we don't receive any contact us submissions. :(


    please help! We have lost so many customers due to this

    Page URL:

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    JotForm Support

    Answered by Kevin_G on June 28, 2017 at 09:01 PM

    I can see you have embedded your form using the source code, upon checking the  fields names in your embedded form it seems like some of them are not the same like the ones showing up on the form when using its direct link. 

    I would suggest you to update the source code you have used on your webpage, please make sure to keep intact the value in the "name" attribute of your fields. 

    Hope this helps.