- humankarigarAsked on June 28, 2017 at 06:12 PM
The form used to work fine. Now, no one can enter any info. All they get is the Incomplete Value Error on submission and we don't receive any contact us submissions. :(
please help! We have lost so many customers due to thisPage URL:
- JotForm SupportKevin_GAnswered on June 28, 2017 at 09:01 PM
I can see you have embedded your form using the source code, upon checking the fields names in your embedded form it seems like some of them are not the same like the ones showing up on the form when using its direct link.
I would suggest you to update the source code you have used on your webpage, please make sure to keep intact the value in the "name" attribute of your fields.
Hope this helps.