I deleted submisisons but it still says I'm over the limit and need to upgrade.

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    kweencleo
    Asked on June 28, 2017 at 06:28 PM

    I deleted submisisons but it still says I'm over the limit and need to upgrade.

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    Chriistian
    Answered on June 28, 2017 at 09:32 PM

    I checked your account (kweencleo) and I noticed that you have a total of 502 submissions in your account that's why you are getting the message in your account that you are over the limit. Please note that Free Account has a total of 500 submission storage limit. 

    To get rid of this limit for the Free Plan, if you want, you can upgrade to the next higher plan which is the Storage Plan. This plan has an unlimited Total Storage limit. You can view it from your MyAccount Billing Page for more info.

    If you have other questions or concerns, please let us know.
    Regards.