What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    empty form

    Asked by emre on August 06, 2012 at 02:45 AM


    Sometimes i have all textboxes are empty. I ask you Why?

    You can look at attachment.


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    Answered by ItalyTech on August 06, 2012 at 03:03 AM

    Hi, after checking your form I can suggest you to REQUIRE fields because users can submit form without entering any information (and then you'll see blank row on submissions section).


    Simply require fields then.


    Hope this helps.


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    Answered by kemre on August 06, 2012 at 03:48 AM

    Hi ItalyTech,

    Thanks for your message. You are right but, I have already "REQUIRE fields" like e-mail fields.

    You can look at images. http://i46.tinypic.com/14y5zkk.jpg

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    JotForm Support

    Answered by idarktech on August 06, 2012 at 04:21 AM


    Probably a browser related issue. If your client's browser javascript is disabled, the user might be able to by-pass the required field checks. So, it is possible for them to submit without filling the required fields but that only happens in very rare cases.