Stripe Payment Integration: the option to fetch coupon codes from Stripe is not available in JotForm V4

  • myaustinlux
    Asked on June 28, 2017 at 7:53 PM
    I don't see this on the new JotForm settings - is this feature still enabled?
  • David JotForm Support Manager
    Replied on June 28, 2017 at 7:56 PM

    Thanks for bringing this up to our attention. Your are right, it appears that this option is not available. I have forwarded this to our back-end team. You will be updated via this thread.

  • myaustinlux
    Replied on June 29, 2017 at 10:19 AM

    Thanks! This will save me a lot of headaches if we can integrate it. 

  • NeilVicente
    Replied on June 29, 2017 at 5:40 PM

    Hi there,

    By design, Stripe-native coupons work only for subscriptions.

    Thus, you must switch the payment type  to "Sell Subscriptions" to be able to use your coupon codes.

    Kind regards,

  • myaustinlux
    Replied on June 29, 2017 at 6:27 PM

    Well that's annoying.

    So there is no way to set a subscription to "one time" or anything?
    We're looking for a way to have a coupon code work across 3 separate forms without having to add the coupon to all 3 forms each time. 
  • Support_Management Jotform Support
    Replied on June 29, 2017 at 8:14 PM

    There's a workaround to emulate a one-time subscription in Stripe. We'll discuss this on a separate thread.

    https://www.jotform.com/answers/1187976 

    Moving on to the topic for this thread, if you want to fetch coupons from your Stripe Account, you're bound to use Sell Subscriptions as your Payment Type. This option is not available with other Payment Types (e.g. Sell Products, User Defined Amount, or Collect Donations).

    Stripe Payment Integration: the option to fetch coupon codes from Stripe is not available in JotForm V4 Image 1 Screenshot 20

    In the end, if your aim is to Sell Subscriptions, regardless if it's one-time or not, then you can use the Fetch Coupons from Stripe Account option. This way, you won't need to setup Coupons on each form integrated with Stripe.

  • myaustinlux
    Replied on June 29, 2017 at 8:44 PM

    Thanks! I'll keep an eye on the separate thread for info on the workaround.