What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long is starter plan available?

    Asked by gwood on June 28, 2017 at 08:57 PM
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    JotForm Support

    Answered by BDAVID on June 28, 2017 at 11:23 PM

    It will be available as long as the limits(monthly submissions, or payments, or form views) are not reached, if they are reached, you will need to wait for the counters to reset on the first day of the following month to have the forms available to be used.

    If the upload space limit is reached, you will need to upgrade to a paid plan that provides more space, or delete submissions that contain uploaded files in order to free up space.