What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Account auto-suspended

    Asked by Jorge Dantas  on June 29, 2017 at 02:46 AM



    i want to log in and I can't, because of  "Login failed - AUTOSUSPENDED"


    I need help please.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on June 29, 2017 at 03:52 AM

    Our anti-phishing filter tool automatically suspended your account because of the word "Login" and "Password" in the Header Text field. Here's a screenshot:

    We need to delete the word "Login" and "Password" to your form in order for us to re-activate your account back in good status.