how do i process incomplete payments

  • Profile Image
    Asked on August 06, 2012 at 08:28 AM
  • Profile Image
    Answered on August 06, 2012 at 10:21 AM


    Incomplete payments means that the customer might have aborted the payment process or these was something wrong with her/his credit card details and failed to process is successfully.

    You should check first if your Paypal account was able to accept and process the payments of that transactions. If Paypal did accepted and completed the processing of payment of your customers, you can complete the pending submission. Otherwise, you may need to discard these pending submissions.

    Thank you!