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    How to allow users to complete the form only after making payment?

    Asked by Debayan Datta on June 29, 2017 at 04:13 AM

    So, I want to make it in such a way, like if somebody clicks on batch 2005 to 2012,they will have to pay through a payment gateway and then only they can fill up the form.. The rest batches donot require to pay the membership fee.. 

    How shall I do that?? 

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    JotForm Support

    Answered by ashwin_d on June 29, 2017 at 05:23 AM

    Hello Debayan,

    I did check your form and found that you have added a dropdown question "Year of Passing Out". Do you mean to say that if someone selects "2005(10)"option, you want users to make payment first and then continue to fill rest of your form?

    Please note that to process payments, form needs to be submitted. How about hiding the rest of the form fields if someone select "2005(10)"option and just show the payment field. Once the payment field is filled in, rest of the form fields will be displayed. Will that work for your requirement?

    You seems to have already added a "Purchase Order" payment tool in form. Please note that one form can only have one payment tool. Can we delete this purchase order tool and add PayPal or any other payment tool?

    Please let us know and we will create a demo form for you. Alternatively, you need create one another form where users will be redirected to second form if they select "2005(10)"option. 

    We will wait for your response before creating demo for you.

    Thank you!

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    Answered by dbsaa on June 29, 2017 at 01:44 PM
    Thank you for your early reply.
    Its a wonderful idea. Thanks for the suggestion.
    Could I request you to discuss the matter over phone? I could express
    myself better and things could be done easily.
    My contact no 9774581164
    ...
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    JotForm Support

    Answered by ashwin_d on June 29, 2017 at 03:02 PM

    Hello Debayan,

    Unfortunately we do not provide support over phone. Our primary mode of communication is through forum support. 

    Please let us know the need for the purchase order field you have added in your form and based on that we will try and help you with a solution and demo form.

    We will wait for your response.

    Thank you!

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    Answered by dbsaa on June 29, 2017 at 03:43 PM
    Dear Sir,
    Below I have mentioned all the way I want the form to look like.
    Please read it carefully and get back to me if you have any confusion. It
    will be a pleasure to guide you with my indentation.
    Actually, there shall be another column for taking their consent about
    whether to pay the money online or offline, like a radio button asking Mode
    of Payment: Online/ Offline.
    If online is selected then the next check should be with the combo box for
    batch, i.e batches from 2005(10) to 2011(10)-2013(12) will be led to the
    payment gateway page and only if they pay the money there, they will be
    able to click the apply for membership button or else it will be disabled.
    If the batches are selected from 2012(10)-2015(12) to 2015(10)-2017(12)
    they can go for applying for membership without paying the money online.
    If they select the offline mode of payment, they will be asked to click on
    a checkbox where it will be clearly mentioned, I do hereby promise to pay
    the lifetime membership fees amounting to ₹ 1000 while the collecting the
    card from the school, and then only they will be able to apply for
    membership or else the button will remain disabled until they check the
    check box.
    But most importantly for batches 2012(10)-2015(12) to 2015(10)-2017(12),
    there shall be no check on the payment either online or offline, because
    they have already paid for the membership before. So the selection of the
    batches should be exactly before taking the mode of payment so that you can
    proceed further by disabling or enabling the fields.
    Also, these details have to be included in the form that is sent to them as
    a pdf after they successfully submit the form. Like, the mode of payment
    and also if offline the checkbox shall appear as a statement of undertaking
    at the end of the pdf file.
    Thank you for reading the whole. Waiting for an early reply.
    Regards,
    Debayan
    ...
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    Answered by dbsaa on June 29, 2017 at 04:43 PM
    I am sorry there are few corrections
    *If the batches are selected from 2012(10)-2014(12) to 2015(10)-2017(12)
    they can go for applying for membership without paying the money online.
    **But most importantly for batches 2012(10)-2014(12) to 2015(10)-2017(12),
    there shall be no check on the payment......
    ...
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    JotForm Support

    Answered by Mike_G on June 29, 2017 at 08:52 PM

    Thank you for the clarifications.

    Here's what I understand based on the explanation of your requirements above.

    You will have a radio button field asking your respondents how would they like to pay — offline or online. But before that, they will be asked to select from another field (drop-down) their batch. 

    If the selected batch is from 2005(10) to 2011(10)-2013(12) and online is selected as the mode of payment, then they will be redirected to the payment gateway to process their payments. Only after making a payment they will be redirected back to the form to continue signing up for a membership.

    However, if they have selected offline, they will just be presented with a checkbox saying, "I do hereby promise to pay the lifetime membership fees amounting to ₹ 1000 while the collecting the card from the school". After checking the checkbox, they will be able to proceed in signing up the membership.

    As for selecting the batch 2012(10)-2015(12) to 2015(10)-2017(12), mode of payment field will be hidden and they can proceed with signing up the membership.

     

    I'm not sure which of our available payment integration are you planning to use with your form, but I believe our form will be able to meet your requirements.

    I have created a sample form based on what I understand your requirement is: https://form.jotformpro.com/71797022450960

    I just used the Purchase Order for the payment field, but that would normally redirect you to the payment gateway before you will be redirected back to the form to continue filling it up if you select "2005(10) to 2011(10)-2013(12)" for the batch field and "online" for the mode of payment.

    I would also recommend you create a clone version of my sample form in your account so you can inspect it.

    If, in any case, I have misunderstood your concern, please feel free to contact us anytime.

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    Answered by dbsaa on June 29, 2017 at 10:43 PM
    But I think in any of the modes, we must let them to fill up the
    application first.. Or else they might say why will they pay before filling
    up the details.. Isnt it?
    ...
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    JotForm Support

    Answered by ashwin_d on June 30, 2017 at 12:29 AM

    Hello dbsaa,

    That is correct. In that case, payment will be done only after filling up the entire form. Please take a look at the following cloned form and see if this fits into your requirement:  https://form.jotformpro.com/71800931070952 

    Feel free to clone this form for a closer look. The following guide should help you in form cloning:  https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Hope this helps.

    Do get back to us if you need any other changes.

    Thank you!

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    Answered by dbsaa on July 07, 2017 at 04:43 PM
    Hi,
    Sorry for late response.
    Actually, the last sample was, like if I click online, still it shows the
    checkbox for that offline. have to remove that thing... and then what we
    have to do is take the mode of payment and let them fill up the whole form
    first but without successful payment of Rs 1000 at the end in the payment
    gateway, they will not be able to apply for membership. I will provide the
    link for the online payment gateway to you once you finish the clone
    perfectly.
    Next, if the click in offline just before clicking for apply for
    membership, they will have to check the box saying that I do hereby promise
    to pay the lifetime membership fees amounting to ₹ 1000 while the
    collecting the card from the school.
    And then only they can submit.
    The database I find shall contain the reference no for the payment they
    completed. is it possible??
    For all, there must be a checkbox saying I do agree to abide by all the
    rules and regulations of the association and understand that if I fail to,
    it can lead to the cancellation of my membership from the association and
    also can lead to fine or punishment by the law.
    Also to mention, display the amount in INR, not USD.
    Thank you. And please ask me if you have any doubt.
    ...
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    JotForm Support

    Answered by Mike_G on July 07, 2017 at 05:59 PM

    I have created a form that is based on what I understand your requirement is.

    https://form.jotformpro.com/71876838349980

    Please test the form to verify that it is what you're trying to accomplish. Otherwise, please let us know what I have missed and we will try to fix it for you.

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    Answered by dbsaa on July 07, 2017 at 06:43 PM
    Thank you, this is what I wanted to happen.
    Thank you so much.
    Tell me when can I give you the payment gateway link or I can do that
    myself after you alter the form??
    ...
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    Answered by dbsaa on July 07, 2017 at 06:43 PM
    Also, they should receive the payment details and I should get their
    payment reference id in the database.
    ...
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    JotForm Support

    Answered by Mike on July 07, 2017 at 10:39 PM

    We do not have an option where you can connect some custom payment gateway to the form. Only existing payment integrations (under Payments tab) are supported.

    Submitted form entries will be stored at your JotForm account. You will be able to access them via submissions page at any time.

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    Answered by dbsaa on July 07, 2017 at 11:43 PM
    Ohkay.. Create the form with paypal..
    ...
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    JotForm Support

    Answered by Nik_C on July 08, 2017 at 02:43 AM

    I wasn't sure I completely understood you, but I inserted the PayPal in my colleague's form, here is the URL: https://form.jotformpro.com/71880991159974 but it is in US dollar, so you might need to adjust the price.

    Feel free to clone it.

    Let us know if you have any further questions.

    Thank you!

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    Answered by dbsaa on July 08, 2017 at 02:43 PM
    The form is exactly according to my choice. Please alter the existing form
    which I created and give me the link. Not the clone. What i will do is just
    get the link and start rolling.
    ...
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    JotForm Support

    Answered by Mike on July 08, 2017 at 05:44 PM

    To be able to use Nik's form you will need to copy (clone) it to your account.

    How to Clone an Existing Form from a URL

    Then, you will also need to update the PayPal account on the form.

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    Answered by dbsaa on July 10, 2017 at 05:43 AM
    Hi,
    I have tried to clone the form, but it does not contain all the elements. I
    am in short of time and its difficult for me to create the whole form once
    again. So I request you to kindly get the whole form ready and send me.
    Please. I am need of this help. Or else I will not be able to complete myu
    work within the stipulated time. Please make the whole form in one go and
    send me the Url so that I can proceed.
    Thank you.
    ...
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    JotForm Support

    Answered by ashwin_d on July 10, 2017 at 07:31 AM

    Hello dbsaa,

    When you say "it does not contain all the elements", I am not sure if I have understood the issue as you said earlier that "The form is exactly according to my choice".

    I have moved my colleague's cloned form to your account. Please check the following form and see if this is what you wanted to achieve:  http://www.jotformpro.com/form/71902760670961

    Do get back to us if you need any other changes.

    Thank you!

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    Answered by dbsaa on July 10, 2017 at 09:43 AM
    See, the form behaves exactly according to my desire. There shall be no
    changes with conditions and behaivours.
    What I meant in the last message was, If you checkout the existing
    Membership Application Form, here in the whole form I have so many fields
    not only 3 namely Name, Email And Phone No.
    I said, as I am in very much short of time, please include all the fields
    from my form inside the sign up drop down because when I clone the form
    ...
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    JotForm Support

    Answered by Nik_C on July 10, 2017 at 12:00 PM

    I'm sorry, but your request is still not clear. So let's try this.

    We have this form http://www.jotformpro.com/form/71902760670961 (let's call it Form1) that my colleague moved to your account.

    And we have this form http://www.jotform.me/form/71744396112456 that you mentioned in the last reply (Form2).

    Do you want to combine this two forms in one? From what I understood, you have some fields missing in one of them, but I'm not sure which and where?

    So please give us a more detailed explanation what you want to achieve and we will do our best to do so.

    We'll wait for your response.

    Thank you!

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    Answered by dbsaa on July 13, 2017 at 05:43 AM
    No..
    I meant to say, the conditions which you have put in these forms that you
    have sent me,put those conditions in this form..
    https://form.jotform.me/71744396112456
    I mean to say the link above contains all the field which i want to collect
    from the user. Put those conditions of the form you created into this one
    whose link I gave. Thats it..
    ...
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    JotForm Support

    Answered by Nik_C on July 13, 2017 at 07:39 AM

    I understand what you're referring to, but those two forms are different completely, so I'm not sure how to apply the conditions from one to another. The fields are different.

    This is one form (http://www.jotformpro.com/form/71902760670961):

    And this is the second one: (https://form.jotform.me/71744396112456):

    Do you want to have fields from the first form copied to the second one and then conditions applied?

     

     

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    Answered by dbsaa on July 13, 2017 at 08:43 AM
    Copy the fields from the link i gave to the link u prepared.
    ...
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    JotForm Support

    Answered by Nik_C on July 13, 2017 at 11:59 AM

    I will work on this issue and I will get back to you once I finish.

    Thank you for your patience.

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    JotForm Support

    Answered by Nik_C on July 13, 2017 at 03:37 PM

    Thank you for your patience.

    I combined those two forms as you advised and here is my clone: https://form.jotformpro.com/71936504259967 feel free to clone it.

    Maybe some fields you need to remove or reposition, but I wasn't sure if it is needed.

    Also, it might need theme applying.

    Please let us know if you need further assistance.

     

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    Answered by dbsaa on July 16, 2017 at 07:43 AM
    yes.. the form is exactly going good. but had to tell you some thing really
    important. that is our work in non profitable and we are not getting any
    sort of profit from the submission. so we are not able to upgrade the
    present package. but according to currect package we can only receive 500
    application and 10 payments..but it is not possible for us to do in that
    way...please help me.. i am helpless
    ...
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    JotForm Support

    Answered by liyam on July 16, 2017 at 08:15 AM

    Hello,

    Perhaps you would like to consider our non-profit discount. Just submit your application through this link together with the information which provides information about your nonprofit and once approved, you are able to upgrade under a 50% discount: https://www.jotform.com/nonprofit/pricing/

    If you have other questions, please let us know.