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    I need people to insert a 5 numbers code to identify. The form says after just 3 number that the max number allowed is 5. How to do?

    Asked by MyHoliday on June 29, 2017 at 05:41 AM

    I need people to insert a 5 numbers code to identify. The form says after just 3/4 numbers that the max number allowed is 5. How to do?

    Screenshot
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    JotForm Support

    Answered by Jan on June 29, 2017 at 07:29 AM

    This is happening because you set a "Limit Entry" of 0-5. The minimum value of 0 and a maximum value of 5. Please take note that these are values and not characters. It means that "1234" is equal to one thousand two hundred thirty-four (1,234).

    The solution is to turn off the "Limit Entry" or change the maximum value to 99999.

    Here's the result:

    Hope that helps. Thank you.

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    Answered by MyHoliday on June 29, 2017 at 09:43 AM
    Thanks a lot!! So if I need this form to allow just 5 character entries, is
    there any setting somewhere? Shall I write 5 in the "Width" box?
    *Sabrina Azzalini*
    Booking office
    *My Holiday Apartments Livigno*
    Via Saroch 1688, 23030 Livigno (So) Italy
    Tel 0039 0342 996 983
    booking1@myholidaylivigno.com
    *www.myholidaylivigno.com *
    2017-06-29 13:29 GMT+02:00 JotForm :
    ...
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    JotForm Support

    Answered by EltonCris on June 29, 2017 at 12:40 PM

    I'm afraid you can't limit that using the number field.

    The width option refers to the width of the textbox, not the limit of the entered value.

    If you want a field to have at least 5 characters, use textbox tool and enable input mask.

    Example: