What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to login

    Asked by Carl Ronander on August 06, 2012 at 09:40 AM

    Hi there,


    Somehow I am unable to remember my login to a created fom. 

    Nor does any of my email addresses seem to work when I try to reset password.

    However the form is still live and embeded into a tumblr:

    <script src="//form.jotformeu.com/jsform/21871772624357" type="text/javascript"></script> 

    Could you perhaps tell me which mail account this form is directed towards so that I can login?




  • Profile Image

    Answered by pinoytech on August 06, 2012 at 10:06 AM


    Upon checking Form ID:21871772624357, I found out that this form was created under guest account without any email address.

    Since you don't have email address in your guest account my suggestion is this, register to our free account then let us know the username of your free account so we can help you to transfer Form ID:21871772624357 from your guest account into your Free acount.

    Hope you find this helpful and we are looking forward hearing from you for further assistance.

    Thank you!

  • Profile Image

    Answered by gantrugger on August 13, 2012 at 11:03 AM



    Have created account -  gantrugger

    Great if ou can transfer Form ID:21871772624357



  • Profile Image
    JotForm Support

    Answered by Goldo on August 13, 2012 at 11:09 AM

    The said form has been transferred to your account as requested.