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    Google spreadsheets integration has stopped working.

    Asked by jarnold0 on June 29, 2017 at 07:02 AM

    With Google sheets integration, the first push works then subsequent pushes don't post to my google sheet

    I have removed the integration many times and set it up again under different sheet names and the same problem happens

    Page URL:
    https://form.jotformeu.com/71565881368368

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    JotForm Support

    Answered by ashwin_d on June 29, 2017 at 09:57 AM

    Hello jarnold0,

    I'm sorry for the trouble caused to you. 

    Did you make any changes in any of the column header of your integrated google spreadsheet? Please note that editing column header will cause the integration to break.

    I have synced your google spreadsheet again. I would suggest you to please check your google spreadsheet and see if the missing submissions are being displayed or not.

    We will wait for your response.

    Thank you!

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    JotForm Support

    Answered by Rose on June 29, 2017 at 10:21 AM

    We are sorry for this inconvenience. 

    We made a further investigation on our end regarding the spreadsheet integration and made a quick fix for the integration belongs to the Form ID 71565881368368  .

    I also pushed data to your spreadsheet and it was moved successfully. Your submissions will automatically pass to the spreadsheet after that. Please check and let us know if there is any submission not passed. If so, please also provide us the submission ID for those which are not being in the spreadsheet.